This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
enquiry_management_systems [2019/07/18 13:43] 81.156.231.110 |
enquiry_management_systems [2019/07/18 13:48] 81.156.231.110 |
||
---|---|---|---|
Line 5: | Line 5: | ||
==== Library centric enquiry management solutions ==== | ==== Library centric enquiry management solutions ==== | ||
- | Some library systems may include an Enquiry management module. Eg the 247lib.com Library system [[https://www.247lib.com/247OPAC/DynamicPages/LibrarySoftware/247LIBINTRODUCTION|https://www.247lib.com/247OPAC/DynamicPages/LibrarySoftware/247LIBINTRODUCTION]] | + | * Some library systems may include an Enquiry management module. Eg the [[https://www.247lib.com/247OPAC/DynamicPages/LibrarySoftware/247LIBINTRODUCTION|247lib.com Library system]] |
- | + | * Bailey solutions provides an enquiry management solution - separate from its library system offering [[https://enquirymanagement.software/|Enquire]] | |
- | Bailey solutions provides an enquiry management solution ('Enquire') separate from its library system offering - https://enquirymanagement.software/ // | + | * [[http://www.altarama.com/Products/RefTracker.aspx|Reftracker]] for altarama is an enquiry management system designed for libraries and information services |
- | + | ||
- | Reftracker for altarama is an enquiry management system designed for libraries and information services- [[http://www.altarama.com/Products/RefTracker.aspx|http://www.altarama.com/Products/RefTracker.aspx]] | + | |
==== General enquiry management solutions ==== | ==== General enquiry management solutions ==== | ||
- | //The are some general purpose system that might work in a library environment . eg from Evolutive\\ | + | //The are some general purpose system that might work in a library environment . eg from Evolutive \\ [[https://www.evolutive.co.uk/Enquiry-Management-software|https://www.evolutive.co.uk/Enquiry-Management-software]]// |
- | [[https://www.evolutive.co.uk/Enquiry-Management-software|https://www.evolutive.co.uk/Enquiry-Management-software]]// | + | |
==== Reference enquiry management solutions ==== | ==== Reference enquiry management solutions ==== | ||
- | //Management of general enquiries in a library can be distinguished from online 'Reference Librarian 'services such as QuestionPoint.\\ | + | //Management of general enquiries in a library can be distinguished from online 'Reference Librarian 'services such as QuestionPoint. \\ NOTE: "OCLC has entered into an agreement to sell the QuestionPoint 24/7 Reference Cooperative and active \\ QuestionPoint subscriptions to Springshare, provider of the LibAnswers Platform. 31 May 2019 [[https://www.oclc.org/en/questionpoint.html|https://www.oclc.org/en/questionpoint.html]] // |
- | NOTE: "OCLC has entered into an agreement to sell the QuestionPoint 24/7 Reference Cooperative and active\\ | + | |
- | QuestionPoint subscriptions to Springshare, provider of the LibAnswers Platform. 31 May 2019 [[https://www.oclc.org/en/questionpoint.html|https://www.oclc.org/en/questionpoint.html]] // | + | |