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Key issues

Briefing papers on key issues

  1. Library management system to library services platform. Resource management for libraries: a new perspective
  2. Rethinking the library services platform
  3. The new role of the library in teaching and learning outcomes
  4. The student consumer and the rise of e-textbook platforms
  5. The rise of library centric reading list systems.

Library Systems

enquiry_management_systems

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Enquiry Management Systems

Library use a number or bespoke and commercilasystems to manage library enquiries. Few library management system/ILSs have an enquiry management module

Available solutions

Bailye solutions

https://baileysolutions.co.uk/2018/01/18/enquire/


The enquiry management system gathers statistics about enquiries as they are processed in the system, providing managers valuable insights about theenquiry service:

  • When enquiries are submitted
  • How enquiries are submitted
  • Average processing times
  • How the team meets deadlines
  • Time spend on enquiries

This provides librarians to

  • Justify staffing levels
  • Demonstrate value
  • Learn where train or improvements are needed
  • Enrich the user experience
enquiry_management_systems.1542466014.txt.gz · Last modified: 2018/11/17 09:46 by 81.155.185.24