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enquiry_management_systems [2018/11/20 04:54]
82.27.219.91
enquiry_management_systems [2018/11/20 05:06] (current)
82.27.219.91
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 [[https://​enquirymanagement.software|Enquire]] from [[https://​baileysolutions.co.uk/​|Bailey Solutions]] [[https://​enquirymanagement.software|Enquire]] from [[https://​baileysolutions.co.uk/​|Bailey Solutions]]
  
-Enquire is a sophisticated and dedicated enquiry management system that is highly configurable and used by universities and colleges. It is scalable and can be used to manage a single enquiry service or a multi- team / multi-department service. It uses roles and permissions models to present enquiry queues to different teams or individuals. Likewise the system has multi-lingual and multi-time zone capabilities to manage enquiries across a global ​enquiry service.+Enquire is a sophisticated and dedicated enquiry management system that is highly configurable and used by universities and colleges. It is scalable and can be used to manage a single enquiry service or a multi- team / multi-department service. It uses roles and permissions models to present enquiry queues to different teams or individuals. Likewise the system has multi-lingual and multi-time zone capabilities to manage enquiries across a global ​organisation.
  
 Enquire captures enquiries from web forms, multiple email address and social media, while there are also dedicated forms to assist with phone and in-person enquiries. The system requires no change of user behaviour by service users, while enquiry staff use one software tool to view, process and answer enquiries by email. The enquiry management system gathers statistics about enquiries as they are processed in the system, providing managers valuable insights about the enquiry service: Enquire captures enquiries from web forms, multiple email address and social media, while there are also dedicated forms to assist with phone and in-person enquiries. The system requires no change of user behaviour by service users, while enquiry staff use one software tool to view, process and answer enquiries by email. The enquiry management system gathers statistics about enquiries as they are processed in the system, providing managers valuable insights about the enquiry service:
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   * Justify staffing levels   * Justify staffing levels
   * Demonstrate value   * Demonstrate value
-  * Learn where train or improvements are needed+  * Learn where training ​or improvements are needed
   * Enrich the user experience   * Enrich the user experience
  
  
enquiry_management_systems.txt ยท Last modified: 2018/11/20 05:06 by 82.27.219.91