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enquiry_management_systems [2019/07/18 13:45] 81.156.231.110 old revision restored (2019/07/18 13:42) |
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* Some library systems may include an Enquiry management module. Eg the [[https://www.247lib.com/247OPAC/DynamicPages/LibrarySoftware/247LIBINTRODUCTION|247lib.com Library system]] | * Some library systems may include an Enquiry management module. Eg the [[https://www.247lib.com/247OPAC/DynamicPages/LibrarySoftware/247LIBINTRODUCTION|247lib.com Library system]] | ||
- | * Bailey solutions provides an enquiry management solution ('Enquire') separate from its library system offering | + | * [[https://www.ptfs-europe.com/|PTFS-Europe]] have an open source Enquiry management soution |
- | * [[http://www.altarama.com/Products/RefTracker.aspx|Reftracker]] for altarama is an enquiry management system designed for libraries and information services | + | * Soutron provide the [[https://www.soutron.com/new-enquiry-management-solution/|Ask Soutron]] solution |
+ | * [[http://altarama.com/reftracker/|Reftracker ]]for Altarama is an enquiry management system designed for libraries and information services | ||
==== General enquiry management solutions ==== | ==== General enquiry management solutions ==== | ||
//The are some general purpose system that might work in a library environment . eg from Evolutive \\ [[https://www.evolutive.co.uk/Enquiry-Management-software|https://www.evolutive.co.uk/Enquiry-Management-software]]// | //The are some general purpose system that might work in a library environment . eg from Evolutive \\ [[https://www.evolutive.co.uk/Enquiry-Management-software|https://www.evolutive.co.uk/Enquiry-Management-software]]// | ||
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+ | //The Request Tracker (RT) system from Best Practical is an open source option that you can either install and run yourself (for free if you have technical staff) or pay Best Practical to host and/or support for you: // [[https://bestpractical.com/request-tracker|https://bestpractical.com/request-tracker]] | ||
==== Reference enquiry management solutions ==== | ==== Reference enquiry management solutions ==== |